LEADERSHIP IN QUALITY MANAGEMENT (TQM) BASED ON PRINCIPLES OF COMMON AND ISLAMIC PERSPECTIVE ON THE CONCEPT MODEL OF CONTINUING DEVELOPMENT

Abstract

Total Quality Management is a tool to promote quality education and continuous development (CI) and leadership is one of the key principles of Holistic Quality Management (TQM), which is now practiced in almost all organizations, especially in the field of education. Leaders are responsible for ensuring the implementation of quality standards in the organization. Various approaches to quality management have been suggested by Western scholars, but there are still flaws with regard to quality management in the eyes of Islam. Therefore, this study recommends how Muslim leaders maintain quality through the use of Islamic leadership principles. Sub-topics related to Islamic leadership describe all the qualities (attributes, skills, power, authority) that leaders need. This content analysis method is based on a review of the literature and other secondary data. All were practiced by the caliphs as prescribed by the Prophet Muhammad (PBUH). The main objective of conducting this study was to develop a new model of CI in TQM from a Muslim perspective and to emphasize how important leadership is in successfully implementing the NAMS model and how leadership maintains quality. After extensive literature review, the researchers developed the CI conceptual model in TQM from the Islamic concept of the NAMS cycle with leadership qualities. The information in this paper gives a hopeful understanding of the importance of the concept of Islamic leadership and may be useful or suggestive for further study. Muslim and non-Muslim believers will benefit from this study if they are sincere towards the Creator and the Day of Judgment.