Improving the ESL Instructors’ Communication Skills through ICTs: A Case Study of Barriers to Technology Integration in Language Classrooms

Abstract

This study discusses the importance of integrating information communication technologies (ICTs) in improving English as a Second Language (ESL) instructors’ communication skills at the elementary school level in Pakistan. This study aims to highlight the challenges and barriers ESL teachers face while using ICTs and other technologies like multimedia and smart boards in their classrooms. The purpose of this mixed method, a qualitative and quantitative case study is to diagnose the issues ESL instructors face at the elementary school level in Punjab, Pakistan, through interviews, questionnaires, and two basic questions. Fifty ESL teachers participated in this study through semi-structured interviews, questionnaires, and pre and post-tests through controlled and uncontrolled groups. This study concludes that ESL teachers feel more confident in their communication skills after receiving guidelines about using technology for language teaching. They are very eager to learn more techniques and methods to use ICTs in their daily classes; however, certain barriers such as lack of funds, in-service training, proper labs, and shortage of trained staff are the big hindrance in integrating the latest technology into language teaching classes at the elementary level. The significant effect is on the English communication skills of students in rural areas of Pakistan and achieving a high standard of English language communication.