An Evaluation of MPhil Educational Leadership and Management Program at a Private University, Lahore: A Case Study

Abstract

In today's competitive educational environment, it is difficult to maintain and enhance quality for higher education institutions. The purpose of the current case study was to evaluate the effectiveness of MPhil in Educational Leadership and Management (MPhil-ELM) program at a private university of Lahore. The study tried to evaluate the satisfaction of the teachers and the students regarding the MPhil-ELM program using CIPP Model. It also focused on to provide some suggestions regarding quality enhancement and for the sustainability of the program in future. The interpretive qualitative paradigm was adopted, case study was the design, and mixed methods were the approach of this study. The population of the study was the students studying from Fall-2015 to Spring-2017 in MPhil-ELM program and the teachers teaching in this program. Purposive, criterion-based sampling technique was used to select students and the teachers; only those teachers were selected who had taught more than two courses since the beginning of MPhil-ELM program to the enrolled students. Document analysis, interview protocol and survey questionnaire were the major tools to obtain required data. The study found that MPhil-ELM program was meeting its desired objectives. Most of the teachers and the students were satisfied with teaching courses. However, based on the teachers' and students’ recommendations, the research suggested: firstly, proactive steps should be taken for research culture; and secondly, quality of teaching and learning should not be compromised. In order to sustain this program in future, the study recommended that the department should follow market-oriented trends and build effective industry linkages.